Privacy Policy

TAM – Privacy Policy

Last Updated: 22/11/2023

Welcome to TAM Travel – Tour Operator and Destination Management Company (DMC) in Costa Rica. This Privacy Policy is designed to provide you with transparency regarding the information we collect, how we use it, and how we protect it in accordance with Costa Rican privacy laws.

Information We Collect

We may collect and process the following types of information:

Personal Information: This includes your name, contact details (email address, phone number), and other relevant identification details.

Travel Preferences: Information about your travel preferences and requirements to help us tailor your travel experience.

Payment Information: Details related to financial transactions made with TAM Travel.

Communication Data: Correspondence, communications, and other interactions with TAM Travel.

How We Use Your Information

We use your information for the following purposes:

Service Provision: Facilitating and managing your travel arrangements, including booking accommodations, transportation, tours, and other related services.

Customer Support: Responding to your inquiries, requests, and providing necessary support during your travel.

Marketing Communication: Sending you relevant updates, promotional offers, and newsletters. You can opt out of these communications at any time.

Legal Compliance: Complying with legal obligations and regulations applicable to our services.

Information Sharing

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted partners and service providers who assist us in delivering our services to you.

Data Security Measures

We have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

Cookies and Analytics

We utilize cookies and similar technologies to enhance your online experience. You can manage your cookie preferences through your browser settings.

Your Rights

You have the right to access, rectify, or erase your personal information held by us. You may also request a copy of the data we hold about you.

Data Retention

We retain your personal information for as long as necessary to provide the services you have requested, or for other essential purposes such as legal compliance.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be communicated to you through appropriate channels.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].